Genxa builds custom software and IT solutions for MSMEs and SMEs. You get tools made for your workflow, so you can streamline operations and grow with less friction.

Genxa is for MSMEs and SMEs that have real operational problems to fix. If you want a simple, tailored solution, Genxa is built for you.

How do you reduce the risk of custom software?

Genxa starts with a live, working prototype. You see the solution in action first, before you commit.

Why do businesses choose custom software instead of a generic tool?

Custom software fits your process, not the other way around. That means fewer workarounds, less waste, and a better day-to-day fit.

How much does custom software cost for a small business in India?

It depends on the scope of work and the complexity of the features you need. We quote a one-time development cost after understanding your requirements, and the first year of annual maintenance (AMC) is included. The prototype is free, so you see what you are paying for before you commit.

Where does Genxa work?

We are headquartered in Surat, Gujarat, and work with businesses across Gujarat and Maharashtra, including Pune. We also take on projects from clients elsewhere in India and abroad.

How Much Does Custom Software Cost for an MSME in India? What Decides the Price

Amit Devrukhhkar

Oct 19

3 min read

Short answer: the cost of custom software for an MSME in India depends almost entirely on the scope of work and the complexity of the features you need, so any honest quote comes after the requirements are understood. At Genxa, the price is a one-time development cost that includes the first year of annual maintenance (AMC), and you see a free working prototype before you commit, so you know what you are paying for.

What decides the price

Number of modules: for example CRM, operations, inventory, HR and payroll, or GST and accounts.
Complexity of the rules: approval flows, incentive formulas, pricing rules and multi-branch logic take more work than simple data entry.
Users and roles: separate apps or screens for owners, managers, field staff and customers.
Integrations: connections with tools such as WhatsApp, payment gateways like Razorpay, or Tally, based on your requirement.
Mobile use: whether field staff need a phone-friendly app with features like GPS check-in or photos.
Data migration: moving existing Excel or software data into the new system.
Reports and dashboards: the number and depth of reports the owner and managers need.

How Genxa prices a project

One-time development cost: quoted after we understand your scope and features.
1 year of AMC included: annual maintenance for the first year is included in the development cost, counted from the date the software is deployed on your server.
Free prototype first: you see a working prototype of your process before deciding. With a detailed written brief, the prototype can be ready within 48 working hours.

How to keep the cost under control

Start with the one process that costs you the most time or money.
Write a clear brief of how the work flows today; it shortens discovery and gives you a more accurate quote.
Build in stages, so you pay for the most valuable module first and add the rest later.
Agree in writing what is included, what the AMC covers, and how changes are priced.

Custom software vs monthly SaaS subscriptions

Ready-made SaaS has a low starting cost but charges every month, often per user, for as long as you use it. Custom software has a one-time development cost and is built around your process. If a ready-made tool fits your work, it is usually the cheaper option; if your team needs several tools plus Excel to get through the day, custom software can cost less over time. Compare custom software with Tally and Zoho.

Frequently asked questions

Is custom software affordable for MSMEs?

Yes, when it is scoped well. Starting with one high-value module and adding the rest in stages keeps the initial cost manageable.

Are there hidden costs after delivery?

There shouldn't be. Ask for scope, AMC coverage and change pricing in writing. At Genxa, the first year of AMC is included in the development cost.

Can I build custom software in stages to spread the cost?

Yes. Staged delivery lets you start with the most important module and add more as the business sees results.

Is the prototype really free?

Yes. Genxa builds a working prototype of your process and shows it to you before you commit to development.

Can the software integrate with Tally?

Yes, Tally integration can be built based on your requirement, along with tools like WhatsApp and Razorpay.

How do I get an accurate quote?

Share a detailed written brief of your process, or book a discovery call. We will scope the work and show you a prototype before quoting the full build.

See what a complete system looks like in our car wash management case study, and how to reduce risk in how to avoid failed software projects.

Genxa is a Surat-based software company building custom software for MSMEs across Gujarat and Maharashtra. Book a free discovery call and see a live prototype before you commit to anything.